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Power outages in Wilson can be short or they can stretch for days, especially after severe weather. A whole-home standby generator means your lights, HVAC, refrigerator, and essential systems keep running no matter what’s happening outside. Prostar Services installs, maintains, and repairs standby generators for homeowners throughout Wilson, NC. We’re a Generac authorized dealer, and we handle everything from the initial assessment to the final connection.
Book OnlineProstar Services is a Generac authorized dealer, which means we’re trained and certified by the manufacturer to install, service, and repair Generac equipment. Generac is the leading residential generator brand in the United States, with a wide range of whole-home systems sized for everything from essential-circuit coverage to full whole-home power.
As an authorized dealer, we have direct access to genuine Generac parts, factory-backed warranty support, and the most current installation and diagnostic training available. We’ll help you choose the right model for your home’s size and power needs.
Installing a whole-home standby generator requires more than placing a unit outside and flipping a switch. It involves connecting the generator to your home’s electrical panel through a transfer switch, running a dedicated gas line from your utility or propane supply, and ensuring the entire system is wired and configured correctly. Prostar handles all of this. Our licensed electricians and plumbers manage the complete installation from start to finish, so you’re working with one company rather than coordinating multiple contractors. We provide upfront pricing before any work begins and handle the permitting process.
When your generator needs service, Prostar responds quickly. We diagnose and repair issues with all major residential generator brands, including Generac systems. Generator problems can’t wait if severe weather is forecast, and we work to restore your backup power as efficiently as possible. If a component needs to be ordered, we’ll tell you the timeline upfront.
Ready to get something scheduled? Call us or book online and we’ll get you sorted ASAP!
A standby generator that hasn’t been maintained may not start when you actually need it. Prostar offers scheduled maintenance programs that include running the generator under load, checking oil and coolant levels, testing the transfer switch, inspecting electrical connections, and verifying that the system will activate correctly during an outage. Most generators should be serviced at least once per year, and manufacturers typically require documented maintenance to keep warranties valid.
Generator sizing depends on how much of your home you want to power and which systems are most critical to you. A smaller air-cooled unit may be right if you want to cover essential circuits only. A larger liquid-cooled system is appropriate for full whole-home coverage or larger properties.
Prostar evaluates your home’s square footage, critical systems, and power needs before recommending any equipment. We won’t suggest more than your situation requires, and we’ll make sure the system we install is properly sized for the load it’ll carry.
Most whole-home standby generators activate within 10 to 30 seconds of detecting a power loss. The transfer switch automatically disconnects your home from the grid and connects to the generator, so the process requires no action from you.
Most whole-home generators run on natural gas or propane. If your home has natural gas service, the generator connects directly to that line. If not, a propane tank can be installed. Prostar handles the fuel line connection as part of the installation.
Generac is the most widely installed residential generator brand in the country, designed specifically for whole-home backup use. As an authorized Generac dealer, Prostar has factory-certified training to install and service these systems, direct access to genuine parts, and warranty support that means fewer delays if something needs repair.
Most manufacturers recommend annual service. Generac systems benefit from oil and filter changes, battery checks, transfer switch tests, and overall system verification every 12 months. Prostar offers maintenance programs that keep your system on schedule without you having to track it.
Yes. Generator installations involving electrical panel connections and new gas line work require permits in North Carolina. Prostar handles the permitting process as part of every installation.
Most residential installations are completed in one to two days. The timeline depends on the complexity of the electrical and gas line work required for your specific home. We’ll give you an accurate estimate during the assessment.
A whole-home standby generator gives your family continuous power, comfort, and security when the grid goes down. As a Generac authorized dealer, Prostar Services installs, maintains, and repairs generators throughout Wilson, NC with factory-certified expertise, upfront pricing, and written warranties on all of our work.
Call us today to schedule your assessment and find out which system is right for your home.
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